Các đề xuất sẽ hiển thị sau khi nhập thông tin vào thanh tìm kiếm. Sử dụng mũi tên lên và xuống để xem. Sử dụng phím Enter để chọn. Nếu lựa chọn của bạn là một cụm từ, cụm từ đó sẽ được gửi để tìm kiếm. Nếu đề xuất là một liên kết, trình duyệt sẽ điều hướng đến trang đó.
Hướng dẫn thực hiện

Xếp hạng sao

In addition to written reviews, star ratings are a quick way for guests to give you feedback. They’ll rate their stays in the following categories—so bear these in mind when preparing for your next guest:

  • Overall experience. How was it?
  • Cleanliness. Did the place meet our standards?
  • Accuracy. Was it accurately represented with up-to-date photos and info?
  • Check-in. Should be easy.
  • Communication. Did the Host respond to messages promptly?
  • Location. Was the guest made aware of safety, transportation, points of interest, and special considerations like noise or other situations that might affect their stay?
  • Value. Was it worth the price?
  • Amenities. Was everything promised in the listing available and in good, working condition?

Note that Overall experience is a specific category where guests add a rating, not an average of the other categories.

Learn how we strive to make reviews and ratings more fair and accurate.

Where guests can find your listing’s rating

Once at least 3 guests rate your listing, the average of their primary scores is shown near the title in search results and on the listing itself. Average overall scores by category can be found alongside the reviews. Preview your listing to check things out.

Learn about your ratings and how to improve

As a Host, you can find out how often you get 5 stars and how you compare to others, along with insights to boost your efforts: While in Hosting mode, go to Performance > Reviews. If you're using professional hosting tools, go to Performance > Quality.

For more ways to amp up your place:

Bài viết này có giúp ích cho bạn không?

Bài viết liên quan

Nhận sự trợ giúp về đặt phòng/đặt chỗ, tài khoản và các vấn đề khác.
Đăng nhập hoặc đăng ký