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    Điều hướng về phía trước để truy cập kết quả được đề xuất
    Thông tin cập nhật về COVID-19
    Để tìm các tùy chọn hủy và hoàn tiền, hãy chọn đặt phòng/đặt chỗ từ trang Chuyến đi. Chính sách trường hợp bất khả kháng của chúng tôi chỉ áp dụng cho một số đặt phòng/đặt chỗ nhất định. Chúng tôi sẽ cập nhật thông tin vào ngày 1 và 15 hàng tháng.

    Quy trình đánh giá đối với chỗ ở là như thế nào?

    All the reviews on Airbnb are written by hosts and guests who have completed their stay using Airbnb. In addition to a written review, guests are also asked to provide star ratings.

    You have 14 days after checkout to write a review for a trip. To encourage impartial and honest comments, reviews are posted only after both parties have completed their review, or when the 14-day review period has ended.

    Writing a review

    To leave a review for a recent trip, go to your reviews.

    Reviews are limited to 1000 words and must follow Airbnb's Review Policy. The best reviews include information that will help future hosts and guests. For example, you can share about your interactions with your guest, host, or their affiliates, and guests can highlight qualities that made the stay special (like cleanliness, personal touches, or convenience).

    As part of the review process, you’ll also have the option to leave private feedback for your host or guest. These private comments are shared at the same time that the reviews are posted.

    Group reviews

    If a reservation has more than one confirmed guest, the host's review is for the guest who made the reservation. This review will still appear on the profiles of all the reservation’s confirmed guests.

    Finding past reviews

    To read reviews you've written or reviews about you, go to your reviews from a web browser. You'll also see any private feedback that people have left you.

    Responding to or disputing a review

    Our community relies on honest, transparent reviews. Learn how to respond to a review or how to report a review that you believe goes against our review policy.

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